FREQUENTLY ASKED QUESTIONS

Where can I check the status of my order?

You will be provided with tracking information once your order is dispatched. You will be able to find it in your member account.

Will I receive the same product that I see in the picture?

Affected by scene light, photography equipment, shooting angle and display equipment, there may be certain differences between the clothing items displayed on models in the pictures and the actual products. Please refer to the product shots in white background for more accurate presentation of colors, and refer to actual product for exact colors.

I changed my mind – can I cancel the order and have a refund?

No, sorry. We process your order instantly. At the same time our humble shop is charged a high transaction fee by payment platform every time we receive an order. We have to honour the order as an agreement seriously.

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